TextCalc AI Support
The official support page for the all-in-one math toolkit. Find contact details, feedback guidance, FAQ, and the privacy policy in one place.
Quick Info
Short details for reviewers and users.
Support
Support & Assistance
Contact Email
redfilm@qq.com
Response Time
Replies within 1-2 business days.
Support Scope
Feature questions, subscription issues, feedback, and improvements.
Feedback
Feedback & Reporting
How to report
- Email redfilm@qq.com
- Describe the issue and reproduction steps
- Include device model and iOS version
Subscription issues
Subscriptions are managed by Apple. Use your Apple ID settings for renewals or refunds. Contact support if you see unexpected behavior.
AI features
AI solving requires internet access. Provide the input and screenshots if possible.
FAQ
Common questions
Do I need an account?
No. You can use the calculator, converter, and formulas without signing in.
Why does AI need the internet?
AI answers are generated by cloud models, so a network connection is required.
Are AI results accurate?
AI output is for reference. Please verify critical results.
How do I cancel a subscription?
Manage it in iOS Settings > Apple ID > Subscriptions.
Privacy Policy
Privacy Policy
Overview
TextCalc AI does not require an account and does not show ads. When you use AI Solve, your input is sent to an AI provider to generate results.
Information we handle
Inputs for calculations, conversions, or formulas; AI request content; on-device settings (angle mode, unit selection); and subscription status from Apple.
How we use information
Provide results, verify subscriptions, and keep the app reliable and secure.
Sharing
AI providers process your requests to generate results. Payments are handled by Apple, and we do not receive your payment details. We do not sell data.
Storage and retention
We do not store your input on our servers. Local data stays on your device and can be removed by uninstalling. AI providers may retain requests under their policies.
Your choices
You may use the app without AI. Subscriptions are managed in Apple ID settings.
Children
We do not knowingly collect personal data from children. Contact support if needed.
Contact
redfilm@qq.com